By providing photos of the product and fault we will be better able to assist with a quick resolution to your issue.

Please include (where possible)

1. Overall photo of the entire product
2. Close up of the fault (where applicable)
3. Photos of any available documents you have that are related to the product/issue

Images can be up to 5MB in size and in any of the following formats jpg / jpeg / png / gif

Kohler Co. allows up to 48 hours (two business days) for customer to be contacted from receipt of this service request.